Best Businesses in Indianapolis, IN

If I could give more stars, I would. I had Jesse (and Steve) take a look at water damage in my shower and they assessed the problem immediately! Jesse even went beyond and freely answered questions about a couple other concerns I had. Steve has over 30 years experience and can figure out anything!

Steve really bailed us out.  We ended up having a DIY nightmare and he totally bailed us out.  Contacted him at 1 today and he was out before 3.  He finished the job by 5:30.  What amazing service Steve gave us.  The service was very well priced.  He is already on my speed dial!

Scott from Cooper's Water, LLC was recommended to us by a neighbor. He came and diagnosed a broken soft water resin tank and from start to finish our service was professional, extremely courteous, and reasonably priced. I highly recommend this company and the technician, Jesse, who arrived to service the drinking water filtration system and to replace the resin tank.

It was apparent that the previous plumber had misdiagnosed the issue and was not transparent about the options. I appreciated the honesty and presentation of options that helped us decide what was best for our situation. I highly recommend!!!

After 20 years our Water Heater started to leak from several corroded spots. Yes, after 20 YEARS! A true work horse. The last owner left a Hope gift card, which wasn't actually used (-1 star), but it got the ball rolling. They came out the very next day since we called their after hours lines. After inspecting the leak, standing amazed by the 20 year date, it was decided that a replacement was in order. Our plumbing situation is the work of a true handyman homeowner. He used garden hose valves on our hot water diverter for the washer. Ugh. It works. Anyway, I know the story that so many say. Hope will be your most expensive quote. We didn't get to the second opinion stage, but the final price tag was anything, but cheap. After all, we got the Cadillac of water heaters to replace our old one. We also had to add a water softener. Curse you limestone!!

But honestly...

Hope was great! The whole team was super good. They worked around our handyman issues and even fixed some things that were just a little too strange.They showed up while we were at work and they were in and out before I got home. I got my tankless gas water heater, softener ,and peace of mind for another, fingers crossed, 20 years.

Ok, I also guess my hair feels softer and blah blah appliances will last longer. It is pretty easy to feel burned by a service that costs a ton of money (but, like, why leave the gift card??). That's no reason to slight the team that does you the service. I'll use hope again and again.

I had a toilet backed up and called after 6pm. The phone was answered by someone from the company not an answering service. Jason the owner arrived shortly after 7 as promised. Explained all the possible options listened to my concerns and unique circumstances.
Gave me options and finished all the work same night. It is so refreshing to work with a local company who provides great service. I will use them in the future.
Great job

The Grateful Plumber is my go-to for all plumbing needs. For a little over $500 he replaced an outdoor faucet, treated my slow draining sink, checked the water line behind my refrigerator, and showed me where my water main was (in the front yard). Excellent value and service. Highly recommend.

This was my first time using Chapman for my heat pump maintenance.  Scheduling the appointment was easy.  The technician showed up promptly,  assessed the problem, offered me options to remedy the situation, and got right to work.  Each step of the process was explained to me, and I chose those items I felt were necessary.  I never felt rushed or pressured.  

This experience was so different from my last dealings with Dial One Hour Heating and Air Conditioning.  I was a customer of theirs for more than 25 years, but I refuse to deal  with a company that thinks it is acceptable corporate behavior to have a representative contact me and demand, threaten, and yell at me in order to re-gain my business.

If the need arises, I will again contact Chapman for any service or repair to my heating/cooling equipment.  I hope they send their technician Desmond back; he was very nice.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

Honest, courteous, prompt, friendly, and fair. Fixed water heater after original installer had botched the job. No pressure to upsell or feel like you are being taken advantage of. A really solid person with Midwestern values who shoots straight. Ever need a plumber who would treat you like an good, trusted friend? Bob is your man. 5 out of 5!

Great customer service!  Josh S. was great!  He was on time and very knowledgeable! He also answered all my questions!  Would definitely recommend and will use again in the future!

I would give Howald 6 stars if I could! I signed on for a service contract on my rental last year and I just renewed. In the last year and a half, they've serviced my heating and air, and even installed a sump pump, at a really reasonable price! They also came out recently to investigate a mystery leak in the bathroom and again fixed it at a very reasonable price. I had to make a service call today when my tenants told me the heat was out, and Howald came out same-day, fixed it, and changed the filter and did the maintenance call at the same time. Also everyone who works there is always friendly, which important to me since dealing with house issues is pretty stressful. I love this company!

A chipmunk got into our A/C unit and ate the wiring. No joke. Eric came out, ordered parts, then came out again three days later and basically had to rewire it. Honestly it didn't cost as much as I expected, and he even disposed of the dead chipmunk ;)  They were really good wearing booties to not track dirt and also wearing a mask and keeping distancing for all this COVID-19 mess. Anyway, I thought they did a great job for the money and would call them again for sure.

Do not use this company!!!  Have a leak from an upstairs shower into a closet on the main floor.  I contacted our home warranty company and they assigned Maxwell and Sons the job.  They came over and looked, took the $65 service fee and I never saw them again.  I had a couple of phone calls with Mike and he promised to come by and start the repairs.  He was was driving at the time of our conversation and said said he would call back in a few minutes to schedule the appointment.  That was 3 days ago.  Unreliable company.  They just took the $65 and ran from the job.

Update: Considering the owner's response to my review, and reading how another Yelp user had a similar experience with disrespect from the owner, I will offer my suggestions to whomever is reading this to go with BIG FROG PLUMBING. The process to get someone out was simple and online, and everyone I spoke to and worked with were professional, polite, and courteous. They're who I will go with if I have any issues in the future, and it's literally only two minutes away from this awful company.

GODBY HPE has always been there when we needed them- whether it's plumbing, electrical or heating/air related I know I can count on them to give me a fair price and diagnosis of the problem and that they will work to fix the problem quickly! I also appreciate their semi-annual HVAC check which assists in keeping our systems in top working order! I refer them to friends, clients, and colleagues- knowing they will be treated right!

Great service call very thorough and repaired my AC unit quickly. Now my go to HVAC provider.

Our technician, Jeremy, was very punctual.  When he came in he immediately put his orange booties on and went to work.  He was very professional in his inspection and confirmed what we already knew in one bathroom.   With the exception of the one bathroom we passed the inspection.  Jeremy gave us helpful advice in the settings on our water heater.  Once done with the inspection I asked him if he could repair the problem in the guest bathroom and he said he could, and he did.  Even with the help of one of our five cats.   We have dealt with this company several times now and am very pleased with their services.

I needed a minor repair on a pvc drain pipe that would have taken 15 minutes and needed less than one dollar in part. They wanted $97.00 to do the jfix a repair of a job they had had originally installed. What a rip-of! The repairman spent twenty minutes on the phone trying to get approval to do the repai. He spent more time on the phone than it would have taken to do the repair, and the cost of his time would've probably been close to the amount they wanted for the repair. This was not only cost inefficient, but also lousy customer support. Peterman Brothers installed a new furnace, water heater, and air conditioner less than three years ago, but I'll call someone else the next time I need service or. new equipment. They just lost a customer!

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php